Check availability

Support

A real local office. A local team to help.

Call, email, visit the office, request availability, report a service issue, or ask about a repair. TownLink support starts with people you can reach.

Call 573-200-6620Email Support

Ways to reach us

Here when you need us.

Send details to the local team. Call to confirm current shop hours.

Call

Best for outages, urgent repair questions, and quick scheduling.

573-200-6620

Visit

Stop by the IT shop and local support office in downtown Potosi.

112 E High St

New service or existing support?

Request an address check

Request a new service or project quote

Existing customers can send a support request here. A reference is shown after our ticket system accepts it. Call for urgent issues.

  • Business quotes: include address, number of users, and what systems need internet.
  • Service projects: include photos, measurements, and what outcome you want.
  • On-the-Go events: include event date, location, and expected crowd or vendors.
  • Outages: include address, symptoms, and when the issue began.

Send a support request

For existing service or repair help. For an urgent outage, call 573-200-6620.

Up to 3 files, 5 MB each and 10 MB total. Do not upload passwords, payment information, IDs or medical records.

We verify account ownership before sharing private account information or making account changes. No payment or service change is authorized by this form.

Billing and invoices.

TownLink uses FreshBooks for payments and invoicing. If you need a payment link, invoice copy, or billing help, send a billing request and we will point you to the right FreshBooks path.

FreshBooksInvoice and payment path
EmailRequest copies or links
LocalAsk the office for help
TownLink office entrance