TownLink Business

TownLink Business.

Keep your staff connected, your calls moving, and your technology supported with business services built and backed in Potosi.

Business internet

Your existing rates. Now with AutoPay savings.

Best-effort wireless service. Coverage, speeds, usage policies and installation are confirmed for your location.

Business Internet

Business Basic

Connectivity for your team, subject to an address check.

$90.00/month regular price

$85.00/month with optional AutoPay

300Up to download · Mbps
100Up to upload · Mbps
  • Commercial best-effort wireless
  • Unlimited data
  • No introductory promotional price
  • Local installation and support

Installation quoted after site review, up to $500 depending on Wave antenna and complexity.

Choose Business Basic
Broadband Facts

Broadband Facts

TownLink Business Basic

Fixed broadband consumer disclosure

Plan identifiers and final disclosure review pending.

Regular monthly price
$90.00
Optional AutoPay discount
$5.00/month. Discount begins when AutoPay is elected and applies month to month. No customer payment fee for credit cards or bank-account payments on these internet plans.
Other discounts
A $5 monthly discount is available for eligible seniors, students, school employees, military and first responders, and can stack with AutoPay. Eligibility verification and multiple-category rules await confirmation; not automatically deducted in this estimate.
Introductory price
No introductory rate. Regular pricing is not a lifetime price guarantee.
Installation
Installation quoted after site review, up to $500 depending on Wave antenna and complexity.
Activation fee
$0
Typical download speed
285-315 Mbps
Typical upload speed
95-105 Mbps
Typical latency
12-24 ms
Mandatory recurring internet fees
$0 mandatory recurring internet fees; $0 customer payment fee
Government taxes on internet
$0 on internet service
Contract term
Month to month; $100 cancellation fee before three months of service, $0 after completing three months
Cancellation and equipment charges
$100 before three months of service; $0 after completing three months. Return TownLink-owned equipment to 112 East High Street, Potosi, MO 63664 within 30 days of cancellation or a separate $300 non-return charge applies. Customer-owned equipment is excluded.
Data included each month
Unlimited
Additional-data charges
No additional-data charges on unlimited plans
Unique plan identifier
Pending
Provider FRN (not a plan identifier)
0037147261

Owner-reported typical performance within +/-5% of advertised download and upload across residential and business tiers; typical latency 12-24 ms. Supporting measurement records have not been supplied. Ranges shown here are calculated from that owner-reported percentage, not independently measured averages. These fields are not a completed FCC label. Final label presentation requires review.

Optional voice, fax and equipment charges are separate from this standalone internet label.

Network management policy · Privacy · Terms · Support

573-200-6620 · support@link-mo.com

FCC broadband label information

Business Internet

Business Gig

Connectivity for your team, subject to an address check.

$220.00/month regular price

$200.00/month with optional AutoPay

1,000Up to download · Mbps
500Up to upload · Mbps
  • Commercial best-effort wireless
  • Unlimited data
  • No introductory promotional price
  • Local installation and support

Installation quoted after site review, up to $500 depending on Wave antenna and complexity.

Choose Business Gig
Broadband Facts

Broadband Facts

TownLink Business Gig

Fixed broadband consumer disclosure

Plan identifiers and final disclosure review pending.

Regular monthly price
$220.00
Optional AutoPay discount
$20.00/month. Discount begins when AutoPay is elected and applies month to month. No customer payment fee for credit cards or bank-account payments on these internet plans.
Other discounts
A $5 monthly discount is available for eligible seniors, students, school employees, military and first responders, and can stack with AutoPay. Eligibility verification and multiple-category rules await confirmation; not automatically deducted in this estimate.
Introductory price
No introductory rate. Regular pricing is not a lifetime price guarantee.
Installation
Installation quoted after site review, up to $500 depending on Wave antenna and complexity.
Activation fee
$0
Typical download speed
950-1050 Mbps
Typical upload speed
475-525 Mbps
Typical latency
12-24 ms
Mandatory recurring internet fees
$0 mandatory recurring internet fees; $0 customer payment fee
Government taxes on internet
$0 on internet service
Contract term
Month to month; $100 cancellation fee before three months of service, $0 after completing three months
Cancellation and equipment charges
$100 before three months of service; $0 after completing three months. Return TownLink-owned equipment to 112 East High Street, Potosi, MO 63664 within 30 days of cancellation or a separate $300 non-return charge applies. Customer-owned equipment is excluded.
Data included each month
Unlimited
Additional-data charges
No additional-data charges on unlimited plans
Unique plan identifier
Pending
Provider FRN (not a plan identifier)
0037147261

Owner-reported typical performance within +/-5% of advertised download and upload across residential and business tiers; typical latency 12-24 ms. Supporting measurement records have not been supplied. Ranges shown here are calculated from that owner-reported percentage, not independently measured averages. These fields are not a completed FCC label. Final label presentation requires review.

Optional voice, fax and equipment charges are separate from this standalone internet label.

Network management policy · Privacy · Terms · Support

573-200-6620 · support@link-mo.com

FCC broadband label information

Business Internet

Business Back-Up

A limited-use secondary connection.

$50.00/month regular price

$50.00/month (no AutoPay discount)

100Up to download · Mbps
20Up to upload · Mbps
  • Commercial best-effort wireless
  • 10 GB monthly allowance
  • No introductory promotional price
  • Local installation and support

Installation quoted after site review, up to $500 depending on Wave antenna and complexity.

Choose Business Back-Up
Broadband Facts

Broadband Facts

TownLink Business Back-Up

Fixed broadband consumer disclosure

Plan identifiers and final disclosure review pending.

Regular monthly price
$50.00
Optional AutoPay discount
$0.00/month. Discount begins when AutoPay is elected and applies month to month. No customer payment fee for credit cards or bank-account payments on these internet plans.
Other discounts
A $5 monthly discount is available for eligible seniors, students, school employees, military and first responders, and can stack with AutoPay. Eligibility verification and multiple-category rules await confirmation; not automatically deducted in this estimate.
Introductory price
No introductory rate. Regular pricing is not a lifetime price guarantee.
Installation
Installation quoted after site review, up to $500 depending on Wave antenna and complexity.
Activation fee
$0
Typical download speed
95-105 Mbps
Typical upload speed
19-21 Mbps
Typical latency
12-24 ms
Mandatory recurring internet fees
$0 mandatory recurring internet fees; $0 customer payment fee
Government taxes on internet
$0 on internet service
Contract term
Month to month; $100 cancellation fee before three months of service, $0 after completing three months
Cancellation and equipment charges
$100 before three months of service; $0 after completing three months. Return TownLink-owned equipment to 112 East High Street, Potosi, MO 63664 within 30 days of cancellation or a separate $300 non-return charge applies. Customer-owned equipment is excluded.
Data included each month
10 GB
Additional-data charges
10 GB/month included. Additional 10 GB costs $10, only on customer request; no automatic top-up purchases.
At allowance exhaustion
After the included 10 GB is used, the customer must request more data to continue using service. Additional 10 GB costs $10; no automatic top-up. Monthly allowance reset details await confirmation.
Unique plan identifier
Pending
Provider FRN (not a plan identifier)
0037147261

Owner-reported typical performance within +/-5% of advertised download and upload across residential and business tiers; typical latency 12-24 ms. Supporting measurement records have not been supplied. Ranges shown here are calculated from that owner-reported percentage, not independently measured averages. These fields are not a completed FCC label. Final label presentation requires review.

Optional voice, fax and equipment charges are separate from this standalone internet label.

Network management policy · Privacy · Terms · Support

573-200-6620 · support@link-mo.com

FCC broadband label information

Engineered capacity

Dedicated Internet Access

Need dedicated capacity? TownLink DIA is custom quoted after engineering review, up to 5,000 Mbps symmetrical where feasible . Request a DIA proposal.

TownLink Voice & fax

Simple phone pricing. Secure fax for businesses.

Own your phone

$15.00/line/month

$100.00 hardware purchase per line.

Lease your phone

$20.00/line/month

Leased hardware included. TownLink retains ownership.

Fax-to-email

$20.00/fax line/month

Activation and equipment terms pending confirmation. Compliance verification pending.

Applicable telecom taxes, 911, porting and activation charges require confirmation. Voice and fax depend on power and broadband unless independent backup is arranged. Fax compliance verification is pending; no unqualified HIPAA claim is made.

Business Wi-Fi

Managed networking built for the actual building.

Gateways, switching and Wi-Fi selected around your coverage, staff and systems. Equipment and deployment are scoped in a written proposal.

Wi-Fi equipment & managed network options
UniFi Express 7 (UX7) for Velocity WiFi 7

Small office

Velocity WiFi 7

A TownLink-managed single-router option for qualifying small offices. Business site eligibility and equipment terms require confirmation.

UniFi Express 7 (UX7) for Velocity NEXT

Small office refresh

Velocity NEXT

Ask about a scheduled technician-installed refresh after 36 qualifying months. Small-business eligibility and detailed refresh terms await approval.

UniFi Dream Machine Pro gateway

Multi-AP and enterprise

Business Managed Network

Custom-quoted gateways, switches, racks, cabling and access-point placement, including separation of guest, staff and point-of-sale traffic.

Business connectivity

Primary broadband, limited-use backup service, and dedicated symmetrical internet up to 5000 Mbps.

Cloud voice

Locally installed VoIP lines with scalable per-seat pricing for growing teams.

Managed IT

Help desk access and scheduled on-site support sized for local organizations.

Cybersecurity

UniFi threat prevention, segmentation, secure remote access, cameras, door access, and resilient network design.

Explore cybersecurity →

Managed IT Support & SLA Portfolio

A local IT department without the payroll.

TownLink gives organizations a local alternative to building and managing an internal IT department. Every plan combines direct help desk access, proactive infrastructure oversight, security management, and rapid-response technicians from Potosi.

Tier 1

Starter Tier

Remote Help Desk & Quarterly Maintenance

$400.00/monthUp to 5 staff
Starter coverage, visits & support terms

For small offices, local shops, and light-workload facilities that need essential network oversight and dependable help desk support.

Upfront hardware
$500.00 managed firewall deployment
Coverage
Monday-Friday, 9am-5pm
On-site allocation
One scheduled 2-hour preventative visit per quarter
Standard overage
$60/hour, 2-hour minimum
Emergency support
$85/hour after hours

What is included

TownLink manages daily software updates, monitors baseline firewall health, and remotely audits data backups. Staff receive phone and email help for software problems, printer connectivity, and wireless troubleshooting.

Key benefits

  • Predictable monthly IT spending instead of surprise repair bills
  • Windows Defender management and proactive patch updates
  • Direct remote assistance without maintaining an internal IT position
Add Starter Tier to Package

Tier 2

Corporate Care SLA

Monthly On-Site Care for Professional Offices

$650.00/monthUp to 8 staff
Corporate Care coverage, visits & support terms

Optimized for professional offices, law firms, and medical clinics that need monthly hands-on attention and fast help desk response.

Upfront hardware
$500.00 managed firewall deployment
Coverage
Monday-Friday, 9am-5pm
On-site allocation
Up to 4 hours monthly as one half-day visit
Standard overage
$60/hour, 2-hour minimum
Emergency support
$85/hour after hours

What is included

Corporate Care adds active monthly on-site engineering to remote help desk and security monitoring. A TownLink technician can optimize workstations, inspect hardware, clear network bottlenecks, and assist with computers, printers, servers, and tablets.

Key benefits

  • Hands-on maintenance before wear becomes downtime
  • Support for workstations, mobile devices, servers, and network printers
  • A predictable visit for bundling non-urgent staff requests
Add Corporate Care to Package

Tier 4

Enterprise Edge

Advanced Networking & Extended Coverage

$1,200.00/monthUp to 20 staff
Enterprise Edge coverage, visits & support terms

For larger multi-department businesses and data-heavy operations that require high availability, advanced networking, and Saturday coverage.

Upfront hardware
$500.00 managed firewall deployment
Coverage
Monday-Saturday, 8am-6pm
On-site allocation
8 hours monthly as one full day or two 4-hour blocks
Standard overage
Discounted to $50/hour
Emergency support
Discounted to $70/hour after hours

What is included

Enterprise Edge adds Managed Endpoint Detection & Response, credential monitoring, and custom VLAN segmentation for employee, guest, and POS networks. It includes expanded support hours and eight monthly hours of on-site engineering.

Key benefits

  • EDR and credential monitoring for stronger cyber defense
  • VLAN isolation that separates guests, staff, and payment systems
  • Saturday support for weekend business operations
Add Enterprise Edge to Package

Tier 5

Sovereign Command

Government, Municipalities & Emergency Services

$2,500.00/monthUnlimited municipal personnel across up to 3 facilities
Sovereign Command coverage & response terms

Built for municipal offices, courthouses, public-sector entities, and emergency services requiring continuous availability and documented response commitments.

Upfront hardware
$500.00 managed firewall deployment
Deployment
Custom quote after mandatory architecture, rack, cabling, and security walkthrough
Coverage
24/7/365 dedicated priority hotline
On-site allocation
16 hours monthly with a bi-weekly facility walkthrough
Critical response
2-hour maximum on-site arrival when defined SLA conditions are met
Incident terms
First 3 qualifying emergencies/year waived; additional incidents $70/hour
Standard overage
Waived during normal working hours

What is included

Sovereign Command provides CJIS-focused security controls, monthly disaster-recovery and WAN-failover testing, real-time network health mapping, and priority multi-facility support. Exact compliance responsibilities and the critical-response trigger are documented in the executed agreement.

Key benefits

  • Contracted two-hour emergency arrival target for qualifying network-down incidents
  • CJIS-focused controls and public-records operational planning
  • Predictable public-sector budgeting with waived standard overages
Request Sovereign Command Assessment

Tier 6

Custom Enterprise & Multi-Site SLA

Unified Oversight Across Complex Organizations

CustomquoteMulti-site users, devices, and facilities
Multi-site coverage & assessment details

For enterprise companies, regional healthcare networks, school districts, and multi-location organizations operating across several facilities.

Monthly investment
Custom by user count, device inventory, and geographic footprint
Upfront hardware
Custom multi-location firewall and SD-WAN architecture
Engineering walkthrough
Mandatory on-site audit across client facilities
Coverage
Tailored up to 24/7/365 dedicated help desk routing
On-site allocation
Custom hours, lead engineer assignments, and multi-site walkthroughs
Response SLA
Defined priority dispatch windows for each location

What is included

TownLink develops a unified plan for site-to-site VPN and SD-WAN links, server and cloud administration, endpoint protection, technology-vendor management, and virtual CIO consulting across all locations.

Key benefits

  • One accountable IT partner across every branch
  • Quarterly roadmaps, hardware lifecycle planning, and budget forecasting
  • Coverage designed around each facility's schedule and compliance needs
Request a Multi-Site Assessment
Dedicated on-site IT staff: placements & service details

Specialized Service

Dedicated On-Site IT Staff Augmentation

A full-time TownLink professional embedded at your facility every business day, backed by TownLink's network engineers, security resources, RMM platform, ticketing system, and executive IT leadership.

Standard Placement

$10,270.00/monthOne full-time on-site technician
Standard backup coverage and management overheadRequest Standard Placement

Enterprise / Multi-Facility

$10,980.00/monthFull-time multi-facility placement
High-complexity or multi-building coverageRequest Enterprise Placement

Daily service format

One dedicated TownLink technician works on site 40 hours per week, Monday-Friday, 8am-5pm. The embedded technician handles user tickets, deployments, local server maintenance, and immediate hands-on troubleshooting while TownLink manages employment, benefits, training, licensing, and escalation.

Key benefits

  • No recruiting, payroll-tax, benefits, or internal management overhead
  • Tier-2 escalation support from TownLink engineers and security resources
  • Business-hour continuity with local, dedicated technical ownership

Monthly prices, coverage, included labor, response commitments, hardware, and emergency terms are finalized in the executed TownLink proposal and SLA. SLA plan prices do not include software licenses or subscriptions. Taxes, internet construction, voice setup, software licensing, additional equipment, project work, and third-party services are quoted and billed separately unless expressly included in the signed proposal.

Projects and ongoing support can work together.

TownLink can improve the systems you already have, build the missing pieces, and stay involved after the installation.

  • Business Wi-Fi, routers, switches, racks, and network cleanup.
  • Camera systems, VoIP phones, low-voltage cabling, and building links.
  • Business websites starting at $800, $50/month website management, and custom software development.
  • Local help desk, scheduled visits, and documented support expectations.

Explore web and software development →

TownLink office and customer counter

One local technology partner

Build a starting business quote.

Internet, managed IT, phones and fax. Choose only what you need.

Talk with a local business technician.

Tell us your address, staff count, current systems, and what absolutely has to keep working.